Some of the FAQ:
Do you ship to my country?
We ship almost everywhere in the world! For any limitations in your area, please inform us.
Can I add a gift note if the item is present?
During checkout you can indicate your order is a gift and write your own personal gift message. Your message will be printed on the packing slip and we will not include any prices on the packing slip.
What is the standard processing time?
Our items are made to order, so standard processing time is 2-5 days for all the products listed on Cutzz.com
How long will take to receive my item?
For standard shipping option:
USA – 2-3 weeks
Australia, New Zealand – 2-3 weeks
Europe – 7-10 days
Russia – 2-3 weeks
Asia, Africa, Latin America – 3 weeks
Other – 3 weeks
Transit time can vary depending on post office services in each country. We are not liable for any delays caused by local post offices or distribution departments.
Do you provide tracking number?
Yes, we do provide tracking number. You will receive it few days after you have placed the order.
What happens if my products are damaged in transit?
If you are not happy with your product, you may return it within 30 days of receipt for a replacement or refund for the price of the product (shipping charges excluded). Just fill in our Return Form.
Can I reuse the Wall Decals or Mini Decals?
No, Wall Decals and Mini Decals are not reusable.
How to install Wall Decals?
Wall Decals come with installation instructions and squeegee for application. Installation is easy, you`ll see!
Can I use textured or recently painted wall for Wall Decals?
It`s not recommendable. Use clean, dust free, smooth and dry surface. Be sure that your wall is completely dry from painting before you install your Wall Decal.
Can I order a pack of color/material samples?
Yеs, sure, just contact us at: firstname.lastname@example.org
Do you offer discounts for Bulk Orders?
Yes, we make big discounts and individual offers, contact us at: email@example.com